HEAP Eligibility and Certification now Updated for 2007/2008

HEAP front page

The TrainingSpace course HEAP Eligibility and Certification has been updated for the impending 2007/2008 heating season and is now back online.  The content has been rewritten to account for new policy changes, with adjusted limits and award amounts indicated where appropriate.  Interactive case studies throughout the course now reflect the new dollar amounts and revised forms for the 2007 heating season.  Special sections of the course highlight all the significant changes over the past year, including dramatic adjustments in the way Emergency HEAP benefits are determined. 

The course is intended to assist local district Social Services employees and alternate certifiers who are responsible for identifying eligible HEAP applicants and awarding HEAP benefits.

"HEAP Eligibility and Certification" uses interactive examples to review how to process and verify an application for HEAP, how to determine the eligibility of an applicant, and how to calculate the value of any benefit that may be due to a household in need. Case studies are used to illustrate the decision making process for both Regular and Emergency HEAP benefit decisions.

Registration for this course is now available in STARS.

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