Course Description
This training is NOT available through STARS registration and completion will NOT be tracked in STARS. Click the button to begin the course (it will be added to your list of trainings).
Using the HEAP Electronic Workbook (eHEAP) is a web-based training designed to introduce the new HEAP Electronic Workbook to local district social services workers and alternate certifiers.
Objectives
Working through the course content will help district workers:
- Navigate through the eHEAP system.
- Locate and update an existing case.
- Add or remove members from an applicant household.
- Process a completed workbook in order to establish a new payline in WMS.
Target Audience
- Local district Social Services employees in New York State who are responsible for identifying eligible HEAP applicants and awarding HEAP benefits
- Alternate Certifiers
Prerequisites
- None
Course Length
Approximately 1.5 hours