FEDS: A Fraud Prevention and Caseload Management Tool
Program Description
The FEDS: A Fraud Prevention and Caseload Management Tool videoconference, which aired on October 7, 2004, features a panel of OTDA and local district eligibility and investigative staff. It provides additional training and information on items covered during statewide FEDS trainings. Panelists give relevant tips and advice while providing an important local district perspective on FEDS.
Topics discussed in the teleconference included:
- Purpose of the FEDS Plan
- Steps to the FEDS Process
- Roles of the Eligibility Examiner, Examiner’s Supervisor and Investigator
- Need for Cooperation between the Eligibility and Investigative Units
- Five State-Mandated Indicators
- FEDS Flow within a Local District
- Monthly FEDS Reporting Process
- Cost Avoidance Calculation
- Benefits of FEDS
- Barriers to a Good FEDS Process
- Qualities of a Good Interviewer
- Structure of a Good Interview
- Tools of the Interviewer
Target Audience
- Local district eligibility workers and supervisors
- Local district fraud investigators and supervisors
- State OTDA staff
Available Supplemental Materials
- Transcript of the video
- Administrative Directive 05-ADM-08
- FEDS report template
Program Length
1 hour 40 minutes